Features

User Support Features

  • Web Base Chat

  • Web Embed Chat

    • Every users has one JS script which they can include to their web site. And users can chat with their web site visitors. You can see in our web site.

    • Embed Chat saves session for each visitors, and each visitor can re-start conversation.

  • Messenger Integration

    • User's customers can chat with our users via their favorite messenger. ComeCat users can chat with them through ComeCat. No need to have the mssenger.

    • Here is supported messengers

      • Facebook Messenger
      • Telegram
      • Kik
      • Viber
      • Wechat
      • Line
  • Bot Integration

    • Users can setup bot and integrate with ComeCat. So bots can chat with customers.
    • Here is supported bot API.
      • Dialog Flow
      • IBM Watson Conversation API
  • Join to other conversation

    • Users can invite other users to conversation so in this way users can forward chat to other user.
  • Human Takeover

    • Users can take over chat from bot by just sending message.
  • Multimedia

    • Users can send images and video, voices to customers.
  • Notes

    • Users can take notes for customers and share with other users.
  • Todos

    • Users can use simple task manager and share with other users.
  • Pin Chat

    • Users can pin important chat so they can have fast access to the caht
  • Add Favorite

    • Users can add each message to the favorite.
  • Search Message

    • Users can search all messages from all conversations.

Team Chat Feautres

  • Adding to contact

    • Users can add to their user list bu just searching the user by email and say something.
  • Private Chat

    • Users can private chat with other users.
  • Group Chat

    • Users can create group with other users by typing their email address.
  • Multimedia

    • Users can send multimedia content and files to a user or a group.
  • Notes, Todos, Favorites, Pin, Search Message

    • All user support features are available for team chat.